Lyrarae

For orders within the United States, we typically process orders within 1-3 business days. Following processing, standard delivery usually takes an additional 2-4 business days. Please note that these are estimated times and may vary during peak seasons or due to unforeseen circumstances.

We offer a 30-day return policyfrom the date of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. Please note that the customer is responsible for return shipping costs. For detailed instructions on how to initiate a return, please visit our dedicated Returns Policy page on our website.

Lyrarae accepts a variety of secure payment methods for your convenience, including:

• Credit/Debit Cards: Visa, MasterCard, American Express
• Digital Wallets: PayPal, Shop Pay, Google Pay, Apple Pay

All transactions are processed securely to protect your financial information.

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress. Please allow 24-48 hours for the tracking information to update after you receive the email. If you do not receive a tracking email, please check your spam folder or contact our support team.

Currently, we primarily ships to customers within the United States. We are exploring options to expand our shipping destinations in the future. Please check back for updates on international shipping availability.

Our dedicated customer support team is available to assist you. You can reach us via:

• Email: support@lyrarae.com
• Phone: +31 85 060 9641

Our business hours are:

• Monday to Friday: 02:00 AM – 12:00 PM EST
• Saturday and Sunday: 06:00 AM – 11:00 AM EST

Lyrarae specializes in high-quality women's apparel, offering a curated selection of stylish and comfortable clothing designed to empower and inspire.

We process orders quickly to ensure prompt delivery. If you need to change or cancel your order, please contact our customer support team immediately at support@lyrarae.com or +31 85 060 9641 during business hours. We will do our best to accommodate your request, but please note that once an order has entered the shipping process, it cannot be altered or canceled.

Yes, your privacy and security are paramount to us. Lyrarae operates on the Shopify platform, which employs industry-standard security measures to protect your personal and payment information. We encourage you to review our comprehensive Privacy Policy for more details on how we collect, use, and protect your data.

Lyrarae is operated by JW Ecom B.V., a private limited company registered in the Netherlands, with our address at Scharnerweg 35-A, 6224 JA Maastricht, Netherlands. While our legal entity is based in the Netherlands, we proudly serve our valued customers primarily in the United States.