About Us

Welcome to Lyrarae – your trusted destination for curated products designed to elevate your everyday life.

We operate under the registered business JW Ecom B.V., with our trade name Lyrarae, officially established and headquartered in the Netherlands. Our registered business address is:

JW Ecom B.V.
Scharnerweg 35-A,
6224 JA Maastricht,
Netherlands

Phone: +31 85 060 9641
Email: support@lyrarae.com

Who We Are

At Lyrarae, we are committed to offering a wide selection of quality products across various lifestyle categories. We carefully source and retail products from reliable suppliers and manufacturers to ensure our customers receive great value and a satisfying shopping experience.

Our Business Model

Lyrarae operates as a retail business, sourcing high-quality items and making them available through our online store. While our operations are based in the Netherlands, our primary market is Australia, where we serve customers with timely and reliable deliveries.

We do not manufacture our own products, nor do we use third-party marketplaces to fulfill orders. All customer service and fulfillment processes are handled directly through our own systems and trusted logistics partners.

What You Can Expect

• Transparent Policies: Our Shipping Policy, Return and Refund Policy, Privacy Policy, and Terms of Service are clearly outlined on our website to ensure you know your rights and our responsibilities as a retailer.
• Customer Support: You can reach us directly by email at support@lyrarae.com or by phone at +31 85 060 9641 for any inquiries related to your order, our products, or our services.
• Secure Shopping: We use secure payment gateways to ensure your data and payment details are protected.
• Order Tracking: Once your order is placed, you’ll receive tracking details so you can monitor the status of your delivery in real-time.

Our Mission

Our mission is to make online shopping seamless, reliable, and enjoyable for every customer. We believe in clarity, quality, and commitment—ensuring that every transaction builds trust and satisfaction.

Thank you for choosing Lyrarae.