About Us

Who we are

At LyraRae, we combine style, comfort, and affordability with a carefully curated collection of clothing and accessories for women. From everyday essentials to statement wardrobe staples, our collections are carefully curated to help you express yourself and feel confident. We believe that every woman deserves to feel confident, comfortable, and stylish. That's why we bring you a thoughtfully curated selection of women’s apparel and accessories, combining timeless trends with everyday elegance.

Our Mission

We believe that fashion should be accessible, reliable, and pleasant. That's why we focus on providing high-quality products at fair prices, without compromising on customer service and trust.

Information about the registered company

LyraRae is operated by JW Ecom B.V., a registered business in the Netherlands (Chamber of Commerce KVK Number: 89992210, VAT Number: NL865177028B01). While we are based in the EU, our online store is dedicated to serving customers across Australia, delivering quality fashion pieces directly to your door.

What makes us different

We are committed to making online shopping easy and safe for our customers in Australia. All products featured on our website are sourced from trusted suppliers and undergo a detailed quality inspection before shipment. Our easy return policy and secure payments guarantee your satisfaction from start to finish. From casual dresses to versatile accessories, our collection is designed for modern women who value both form and function.

Our commitment to transparency

  • Clear product information, pricing, and availability
  • Easy-to-understand return, refund, and shipping policies
  • Secure checkout process using SSL and PCI-DSS-compliant systems
  • Friendly customer support is available during business hours

We understand that trust is key in e-commerce. That's why we maintain a clear visual identity, provide clear contact information, and follow industry best practices to protect your data and ensure transactions are secure. Thank you for being our valued customer.

Contact Us

If you have any questions or concerns, we will be more than happy to help you! Simply contact us using the contact details below.

Contact Information

Customer service hours
We are available Monday to Friday, 9:00 AM – 5:00 PM AEST

Email:support@lyrarae.com
Phone: +31 85 060 9641
Contact form: Click here

Business Information
LyraRae is operated by JW Ecom B.V., a company registered in the Netherlands.

Chamber of Commerce KVK Number: 89992210
VAT number: NL865177028B01

Business address:
Scharnerweg 35-A,
6224 JA, Maastricht,
Netherlands