At LyraRae, we want your shopping experience to be smooth, transparent, and worry-free. Below you'll find answers to the most frequently asked questions about our products, shipping, returns, payments, and support. If you can’t find what you're looking for, feel free to contact us; we’re here to help and will be more than happy to answer your queries.
We currently ship orders all over United States with Free Standard Shipping.
Orders are processed within 1–2 business days, and delivery typically takes 7–10 business days (including processing time).
You’ll receive a shipping confirmation email with tracking details once your order has been dispatched.
We accept Visa, Mastercard, Maestro, American Express, PayPal, Apple Pay, and Google Pay.
Yes — all transactions are encrypted via SSL, and we use PCI-DSS compliant payment gateways to ensure your data is secure.
Please contact us as soon as possible at support@lyrarae.com. We’ll do our best to assist if your order hasn’t been processed yet.
Sizes vary by product. Please refer to the size chart on each product page for accurate fit information.
You can reach us by email at support@lyrarae.com or call us at +31 85 060 9641 during our support hours.
We’re available Monday to Friday, 9 AM – 5 PM.