About Us
Welcome to LyraRae – Thoughtfully Curated, Quality-Driven.
Based in the Netherlands, LyraRae offers a carefully curated selection of lifestyle and fashion items, designed to bring ease, style, and reliability to your online shopping experience in Australia.
LyraRae is operated by JW Ecom B.V. (Chamber of Commerce Number: 89992210), a registered company in the Netherlands. Our mission is to provide an enjoyable, transparent, and secure online shopping experience. Every product featured on our website is thoughtfully selected and evaluated for quality and value.
Our business model is built around trust, simplicity, and service. We focus on:
- Providing accurate product descriptions and real-time availability
- Clearly stating our prices, delivery times, and return policies
- Offering friendly, responsive customer support
- Maintaining a secure shopping environment through verified payment systems
We believe that trust is essential in e-commerce. That’s why we are committed to honest business presentation, clear communication, and easy-to-understand policies. Whether you need help with your order, have a product question, or simply want to know more about us, our support team is here to help.
If you have any questions or concerns, we will be happy to help you! Simply contact us using the contact details below.
Customer service hours
Monday to Friday: 8:00 AM to 5:00 PM CET (Amsterdam)
Email: support@lyrarae.com
Phone: +31 85 060 9641
Contact form: Click here
Company Information
LyraRae is operated by JW Ecom B.V., a company registered in the Netherlands.
Company number: 89992210
VAT number: NL865177028B01
Business address:
Scharnerweg 35-A,
6224 JA, Maastricht